NordaSolve™ — 60-Day Money-Back Guarantee
At NordaSolve, we stand fully behind every product we sell.
If you are not completely satisfied with your purchase,
we will make it right. No exceptions.
OUR GUARANTEE
You have 60 days from the date of delivery to request
a full refund or exchange. We do not ask questions.
We do not make it difficult. We simply fix it.
ELIGIBILITY
To be eligible for a return or refund, your request must
be submitted within 60 days of the delivery date shown
on your tracking information.
The following situations are fully covered:
- Product arrived damaged or defective
- Wrong item or color received
- Product did not perform as described
- You changed your mind (within 60 days)
HOW TO REQUEST A REFUND
Email us at info@nordasolve.com with:
1. Your order number
2. A brief description of the issue
3. A photo if the item arrived damaged
We will respond within 1 business day with next steps.
REFUND PROCESSING
Once your refund is approved, it will be processed
to your original payment method within 5-10 business days,
depending on your bank or card provider.
RETURN SHIPPING
In most cases, we do not require you to return the product.
If a return is required, we will provide a prepaid return
label at no cost to you.
NON-REFUNDABLE SITUATIONS
Refunds will not be issued for orders where the 30-day
window has passed and no prior contact was made with
our support team.
EXCHANGES
If you ordered the wrong color and would like to exchange,
contact us within 60 days and we will arrange a replacement
shipment at no additional cost.
Contact: info@nordasolve.com
Response time: within 24 business hours