NordaSolve™ — Privacy Policy
Last updated: April 2026
NordaSolve ("we", "us", or "our") operates nordasolve.com.
This Privacy Policy explains how we collect, use,
and protect your personal information when you visit
or make a purchase from our store.
1. INFORMATION WE COLLECT
When you visit our site, we automatically collect
certain information including your IP address, browser
type, referring pages, and pages visited. This is
standard across all websites.
When you make a purchase, we collect:
- Your name and billing address
- Your shipping address
- Your email address and phone number
- Payment information (processed securely —
we do not store card details)
- Order history
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmation and shipping updates
- Respond to your customer service inquiries
- Improve our products and store experience
- Send promotional emails (only if you have opted in)
- Comply with legal obligations
3. SHARING YOUR INFORMATION
We do not sell your personal information to third parties.
We share your information only with trusted service
providers who help us operate our store, including:
- Shopify (our e-commerce platform)
- CJ Dropshipping (our fulfillment partner)
- Meta / Facebook (for advertising, if you have
interacted with our ads)
- Klaviyo (for email communication)
- ParcelPanel (for order tracking)
These parties are contractually required to keep
your information confidential and use it only
for the services they provide to us.
4. COOKIES
We use cookies to maintain your session and improve
your browsing experience. Cookies also help us
understand how visitors use our site.
You can disable cookies in your browser settings,
though this may affect some features of our site.
5. META PIXEL
Our website uses the Meta Pixel, a tool that helps
us measure the effectiveness of our advertising
and understand which actions visitors take on our site.
This data is used solely for advertising optimization
and is governed by Meta's Privacy Policy.
6. YOUR RIGHTS
As a Canadian resident, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent to marketing communications
at any time by clicking "unsubscribe" in any email
To exercise any of these rights, contact us at
info@nordasolve.com.
7. DATA RETENTION
We retain your personal information for as long
as necessary to fulfill your order and comply
with legal obligations, typically no longer
than 2 years after your last transaction.
8. SECURITY
We implement industry-standard security measures
to protect your personal information. All payment
transactions are encrypted using SSL technology.
However, no method of transmission over the internet
is 100% secure, and we cannot guarantee absolute security.
9. CHILDREN'S PRIVACY
Our store is not directed to children under the age
of 13. We do not knowingly collect personal information
from children.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
We will notify you of significant changes by posting
the new policy on this page with an updated date.
11. CONTACT
For any privacy-related questions or requests, contact:
info@nordasolve.com
NordaSolve
nordasolve.com
Canada